Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
It is most likely that the battery needs to be changed. It is a good idea to change the batteries every six months.
The City of Lancaster Fire Department and the American Red Cross have teamed up to provide FREE smoke detectors to Lancaster residents who are in need (supplies are limited). Lancaster residents must call the Fire Department to request detectors and schedule a day for the Fire Department to come out and install them for you. Free smoke detectors are always available to those with disabilities. Please call (972) 218-2600 to request your smoke detectors or if you have any questions.
Cash, check, money order, debit or credit cards.
A Knox Box is $332.33 (this includes shipping, handling & tax). The Knox Box is obtained from the Fire Department Admin Office at 100 Craig Shaw Memorial Pkwy. Payment may be made by money order, check (made payable to Knox Company) or credit card; NO CASH PAYMENT ACCEPTED FOR KNOX BOXES.
Yes, please contact EMS Chief Laura (Dee Dee) Hillary at (972) 218-2604 or Email