Show All Answers

1. Does the Fire Department offer free smoke detectors?

The City of Lancaster Fire Department and the American Red Cross have teamed up to provide FREE smoke detectors to Lancaster residents who are in need (supplies are limited). Lancaster residents must call the Fire Department to request detectors and schedule a day for the Fire Department to come out and install them for you. Free smoke detectors are always available to those with disabilities. Please call (972) 218-2600 to request your smoke detectors or if you have any questions.

2. Does the Fire Department offer CPR and first aid classes?

Yes; please contact Beau Jackson at 214-789-8219 or bjackson@lancaster-tx.com

3. Why is my smoke detector beeping or chirping every few minutes?

It is most likely that the battery needs to be changed. It is a good idea to change the batteries every six months.

4. What are methods of payment?

Cash, check or money order. At this time we are not able to accept debit or credit cards except for payment of Knox Box orders only.

5. How much does a Knox Box cost and where do I obtain one?

A Knox Box is $332.33 (this includes shipping, handling & tax). The Knox Box is obtained from the Fire Department Admin Office at 100 Craig Shaw Memorial Pkwy. Payment may be made by money order, check (made payable to Knox Company) or credit card; NO CASH PAYMENT ACCEPTED FOR KNOX BOXES.