My service was disconnected for non-payment. What is required to re-establish service?

You must pay the full past due amount and $45.00 reconnect fee. If the meter has been pulled, you must also pay the $200.00 fee. Services will be restored on the same day if payment is received before 4 pm. After 4 pm, services will be restored the next business day.

Show All Answers

1. What forms of identification is accepted for establishing new service?
2. What happens if my check or credit card payment returns?
3. I had a leak, can I get an adjustment on my bill?
4. I want service but I have a delinquent bill from an old account? How do I establish service?
5. My service was disconnected for non-payment. What is required to re-establish service?
6. My service was finalised for non-payment. What is required to re-establish service?
7. Can I turn my water back on myself since I made the payment?
8. I will not be able to pay my utility bill before the disconnect date. What should I do?
9. Does the city make exceptions in hardship cases?
10. What is required to turn on the water temporarily so I can clean an empty house?
11. If I pay a deposit for new services, how soon will my water be on?
12. I left the water utility bill in my name for my tenant or family member, but they left an unpaid balance. Am I responsible for that delinquent balance?
13. What happens if my deposit dozen’t cover my final balance?
14. Am I able to get information or make payment arrangements on a utility account if my name is not on the account?
15. I pay the water bill but my name is not on the account. Can my name be added to the account?
16. Why I was not notified of a disconnection?