To report a malfunctioning traffic signal, call us directly at 972-218-2305 and we will respond as quickly as possible.
To report a street light outage, please call Oncor at 1-888-313-4747 or go to www.oncor.com.
The Texas Department of Transportation (TxDOT) is responsible for the traffic signals located on the north service road of Interstate 35E at Belt Line Road, Pleasant Run Road and also along State Highway 342 (Dallas Avenue) at W. Main Street, Pleasant Run Road and Cedardale Road. They can be reached directly at 972-225-2387, or the Street Department can forward your request.
To identify a street that needs reconstruction or extensive repairs, you may submit a request by using the CRM program, or you may call directly at 972-218-2305. The request will be evaluated and programmed for major repair or reconstruction, as directed by the City Council and as funding is available. During this interim time, all unsafe conditions will be improved to insure safe operation of vehicles.