Non-emergency calls after normal working hours (Mon-Fri from 8am to 5pm) 972-218-2711

Animal Control:

Calls needing police response or immediate assistance:

• Animal Bites or Attacks
• Aggressive Stray Animals
• Animal Hazards (loose cows or horses in the roadway)

Emergency Water & Streets Requests:

Calls needing response or immediate assistance:

• Water Main Breaks
• Down Trees Blocking a Roadway
• Down Street Signs (Stop Signs, Directional Signs & Street Name Signs)
• Street Light Outages - or contact Oncor at 888-313-4747 or Email contactcenter@oncor.com or visit Oncor website at https://www.oncorstreetlight.com/ 

To report a water main break after hours, please contact the Lancaster Police Departments non-emergency number at 972-218-2711