Lancaster Veterans Memorial Library Mobile Hotspots Policy

PROCEDURE

• Hotspots are available to Full Access Lancaster Veterans Memorial Library card holders only.

• Hotspots are loaned for 14 days with no renewals.

• Only one hotspot will be loaned per household.

• Hotspots must be returned to Lancaster Veterans Memorial Library, in person at the Circulation Desk, NOT in the book drop.

• Overdue hotspots will be deactivated within 24 hours of the due date.

• Users who repeatedly return hotspots late will lose borrowing privileges for six months.

• The hotspot can provide internet access for up to 10 devices.

• Internet service relies on cell tower for technology and coverage, user experience can vary based on location.

• The Library is not responsible for personal information shared over the internet or for information and websites accessed.

• Parents/guardians are responsible for the use of the hotspot by minors and must be checked out by parent/ guardian.

• Unlawful use of the Internet or use that violates the Library’s Internet Use Policy is prohibited and may result in the loss of privileges.

FINES AND FEES

• The user will be responsible for any lost or damaged hotspots and accessories.

• The overdue fine is $1.00 per day.

• Hotspots not returned within 28 days of the due date will be considered lost and the patron will be charged for a replacement.

• The replacement cost for the hotspot unit is $100.

• The replacement cost for the lost charger is $10.