Special assistance is available for those citizens who are physically unable to place trash cart(s) out for collection. Simply download this form, fill it out, and return it to the City of Lancaster, in person at 211 N. Henry Street, by mail at P. O. Box 940, or email it to email@example.com. A City staff member will contact you to schedule a visit at your home to determine the best way to accommodate your needs. You will also need to provide a note from your doctor stating your need for assistance.